Scad Programme

Archive for the ‘Communications’ Category

Cordless phones, also known as portable telephones, use a wireless handset in order to communicate with the phone’s base, which is connected to a telephone landline. In order for cordless phones to function properly, they must be used within a specified proximity to the base. Most individuals find that they can use their cordless phones throughout the house or in the yard without interruption.

In their earliest days, rotary telephones were common and required nothing more than a connection to a landline. Cordless phones require the same, along with an electrical outlet in order to charge the internal battery. This function is what allows the telephone to operate when away from the base and these batteries are automatically recharged when the phone is not in use. After years of use, the battery may need to be replaced. This can often be difficult on older models, but a compatible battery can sometimes be purchased directly from the manufacturer. In some cases, it may be less expensive to purchase a whole new phone than to replace a battery in the old model.

Years ago, there was growing concern about the privacy related to using cordless phones. The potential for conversations to be picked up by nearby baby monitors, radios and other devices was troubling to many. However, the manufacturers of cordless phones have stepped up to increase their security. In order to receive the best privacy, a 900mhz or better cordless phones are recommended.

The convenience of cordless phones is undeniable. With their invention, it is now possible to have the telephone with you literally wherever you go. This is especially valuable to elderly people who live alone and need to have a telephone nearby. Anyone who needs to have quick access to a phone will find great comfort in the presence of cordless phones. In addition, the clarity is much greater than the previous rotary models. With a clear conversation and the ultimate convenience, cordless phones have quickly become a staple in every household.

Many individuals are selecting the double handset models, which only require one telephone line but allow for two different bases to be located throughout the house. This is especially desirable for the household with only one landline connection, but has the desire for more than one telephone. A dual handset is like having two telephones, but only requires one hookup. With prices starting at $10.00 for basic cordless phones or $50.00 for a dual handset, there is an option for every budget.

I recently replaced the business phone systems in the company I own to accommodate the needs of my staff. I wish I could say that it was to accommodate the needs of our customers, but sadly, that isn’t the case. You see, our old phone system had many more extensions than we had lines for. It was built with the assumption that inter-office communications would be utilized more than incoming and outgoing calls. Since my company deals primarily with internet business and doesn’t do much in the way of transactions over the phone, the system I put in place in the late 90′s had served us well until very recently. As of late, I have had vendors who had traditionally reached me by phone sending me e-mails. They were complaining that it’s often impossible to get through to me. I looked into the matter and this is what I found… Most of my employees were spending a great deal of time talking on the phone. They weren’t talking to vendors, customers, service providers or other business entities. Instead, they were utilizing the phone for personal reasons.

Don’t get me wrong, I’m not the type of boss who thinks it’s never acceptable to talk on the phone. I understand that during the workday, things are inevitably bound to come up which require an employees’ attention. We’ve all been there. Perhaps a child is sick or the car is in the shop needing repairs. I understand that these things often require time spent on the phone. Judging from the traffic on my lines and the astronomical phone bills I was receiving, however, this was way beyond what I think any employer would consider acceptable.

So, I decided to replace the old phone system. The new system has a line for every extension, including mine, so that vendors or anyone else will be able to reach me at any time. Since the new phone system also offers increased functionality, I had an additional feature programmed in.

Now, whenever someone makes an outgoing call, they must dial in their own code so that both the number they call and the times spent are recorded. These records are matched to the phone bill and all employees are required to mark the non-business related calls they make each month. Since the calls bear their code, they cannot say it wasn’t them who made the call. Of course, they must pay for these calls. I have noticed that phone times (and my phone bills) have decreased substantially.

When you use computers and the Internet in your business, it’s all too easy to start feeling like you’re drowning in a sea of nonsense. Computer-related things tend to have a language all their own, and while you don’t need to know all of it, there are many confusing words and phrases that you’re going to come across sooner or later. Here’s a quick primer.

Bandwidth. Bandwidth is the amount of data that your website can send each second, as well as the amount of data that the visitor to your website can receive. If either one doesn’t have enough bandwidth, then the website will appear slowly. For this reason, you should choose a host with plenty of bandwidth, as well as testing that your site doesn’t take too long to download on slow connections.

Browser. A browser is the software (see below) that visitors to your site use to view it. The most popular browser is Microsoft’s Internet Explorer, which comes with Windows.

Cookie. Cookies are data files that your site can save on the computer of someone who visits that site, to allow it to remember who they are if they return. You will find that problems people have in ordering from you will almost inevitably be related to cookies — they will need to have them turned on.

Download. Transferring data from a website to a computer.

Favourite. A favourite is a website that a user has stored to look at again, by choosing ‘Add to Favourites’ in their browser’s menu.

FTP. File Transfer Protocol. This is a common method of uploading (see below) files to your website.

Javascript. A common language for writing ‘scripts’ on websites, which are small programs that make the site more interactive. Another common cause of problems for visitors.

JPEG. Joint Photographic Experts Group. This is the name of the most popular format for pictures on the web, named after the group that came up with it. If you want to put pictures on your website, you should save them as JPEGs.

Hardware. Hardware is computer equipment that physically exists. It is the opposite of software.

Hosting. If you’ve got a website out there on the Internet, then you’ll be paying someone for hosting. It is the service of making your site available for people to see.

HTML. HyperText Markup Language. A kind of code used to indicate how web pages should be displayed, using a system of small ‘tags’. The ‘b’ tag, for example, causes text to appear in bold, and the ‘img’ tag displays a picture.

Hyperlink. A hyperlink is when a piece of text on a website can be clicked to take you to another site, or another page on the same site. For example, if clicking your email address on your website allows someone to email you, then your email address is a hyperlink.

Programming. This is when the computer is given instructions to tell it what to do, using one of many ‘programming languages’. Programming languages for the web include PHP and Perl.

Server. The server is where your website is stored, and it is the server that people are connecting to when they visit the site. If someone tells you, for example, that your server is ‘down’, it means that your website is inaccessible. Note that server refers both to the hardware and software of this system.

Software. Programs that run on the computer, or that make your website work. Microsoft Word is software, for example, as is Apache (the most popular web server software). Opposite of hardware.

Spider. Don’t be scared if a spider visits your website! Spiders are simply programs used by search engines to scan your site and help them decide where it should appear when people search. It is good to be visited by spiders, as it means you should start appearing in search engines soon.

Upload. Uploading is when you transfer data from your own computer to your website. For example, you might upload your logo, or an article you’ve written. Opposite of download.

URL. Uniform Resource Locator. This is just a short way of saying ‘web address’, meaning what you have to type in to get to your website. Sometimes pronounced as ‘Earl’.